“I would like to thank you for all your help and most of all your sensitive approach, guidance and patience over the past 2 years. You have worked with me explaining things as we went along, you have not spent unnecessarily and have, when the occasion arose, dealt with matters argued by others in a swift no nonsense manner bringing ‘them’ back into focus, whilst remaining professional about it. I hope that I will not need your help again in the foreseeable future, but I feel happy and comfortable coming to you should I ever need to.”

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